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Born in the Pacific Northwest, Dr. Fleming received her doctorate from Northwestern University. She had been a college professor in speech pathology for several years before she developed her own clinical private practice for people with very real physical, developmental and psychological problems. |
Her commitment to anthropology and biology is central to her approach to communication - one that appreciates the powerful contribution of the more subtle communication tools: facial expression, gesture, posture, tone of voice, and pitch level. Her passion for music and dramatic art also expose clients to a breadth of speaking values that span beyond simple adequacy.
The physicians who referred patients to her started becoming her clients as well. They had to give Grand Rounds, they had to report to Boards of Directors, they had to sound as if they knew what they were talking about, too! This led to the development of a full time private practice for business and professional people. As you can imagine, she brings skills deep and broad to the community.
Dr. Fleming is Our Own Professor 'Henry Higgins”
Some of you know Dr. Fleming from her work in the local colleges or from the presentations she makes for professional groups and businesses. Dr. Fleming has directed her career toward understanding the dynamics of face-to-face human communication and she has never been bored. Whether it is presentation skills, social conversation, or the development of personal speaking impact, it is the immediate and human element that passes between people that is her fascination.
From time to time, businesses will send an employee to Dr. Fleming because the person was not communicating in a 'professional manner'….. Well, what does that mean? … Dr. Fleming has found that it can mean almost anything, so she became intent on developing this concept so that people are better able to define and advance their own Personal Professionalism.
"I saw a child who could not walk. Who could not hold things in his hands. He could not lift his head to look at his mother. Also, the mother did not look at him at all. Worst of all, there was no talk from one to the other. He couldn't make a sound. She didn't bother."
"That's when I knew that the greatest loss one can have is the inability to speak: to form a communicative relationship with words, melody, and movement. Since I wanted my life to matter, I decided that I would do what I could to help people communicate. I put myself through school, ending with a Ph.D. from Northwestern University. (That's where I learned that the child I saw had hypotonic cerebral palsy with severe mental retardation)."
"The early years of my career were spent in teaching in the universities. Then, on to a private practice in Speech Pathology in San Francisco. Yes, I worked with cerebral palsied children, and the deaf and blind ones too. The stutterer, the dysphonics, the neurologically damaged and the developmentally disabled. The people from other countries, trying to make themselves understood. The young people trying to sound grown-up. Also, I saw the doctors who had to give presentations in their specialties in front of their peers who were scared to death to do so."
"My success in helping the professional people to be better communicators led to more of such individuals seeking me out. So, here I am today, helping men and women from the business and professional communities to be better communicators. I've found new ways to help more people communicate. They can learn how to: give more effective presentations, network for business development, have more authoritative speech patterns, increase their speech clarity, appear more mature, be more confident in public speaking, and make their voices more attractive.
The whole of my professional life has been devoted to solving the riddles of face-to-face communication. And I'm not done yet."
-Carol Fleming
Contact us today to discuss how our workshops, coaching and training products can improve your Personal Professionalism and Communication Impact.
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